"Webix Web Solutions" (WWS) Anti-Spam Policy
WWS
is committed to permission-based email marketing practices, and as a result has
established this no-tolerance Anti-Spam Policy. Niccom
will occasionally update this Anti-Spam Policy. When it does, WWS
will also revise the “last update” date at the top of this
Anti-Spam Policy. For changes to this policy, WWS
will notify you (the customer) by placing a notice on its web site home page.
Spam is commercial email or unsolicited bulk email, including
“junk mail”, which has not been requested by the recipient. It is intrusive and
often irrelevant or offensive, and it wastes valuable resources. Spam messages
are the opposite of permission-based email, which are normally anticipated,
personal, relevant and/or associated with a pre-existing business or personal
relationship.
Inappropriate newsgroup activities, consisting of excessive
posting of the same materials to several newsgroups, are also deemed to be spam.
Customers of WWS products and
services have agreed during their registration process, upon accepting the Terms
of Use, to comply with this Anti-Spam Policy. Specifically, each customer
agrees not to use the Niccom products or services to
send unsolicited email or bulk email, whether or not for commercial purposes. WWS
reserves the right to determine in its sole discretion what constitutes
actionable spam, as well as what measures are necessary in response to such spam
activities.
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3. |
How
Niccom
Helps You to Avoid Spamming |
WWS
has developed its Internet marketing tools to incorporate a strict
permission-based philosophy. This anti-spam philosophy is implemented through
the following:
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(a) |
Communication and Agreement – The Terms of Use that you have agreed to
as part of registering for the Niccom products
and services state how and for what purposes you can collect your site
visitor addresses, and that you will follow the WWS
Privacy Policy and Anti-Spam Policy.
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(b) |
Unsubscription – Each email created using Niccom
products contains an “unsubscribe link”. If your web site visitors use
the link to request that they be unsubscribed, your subscriber lists
will automatically be adjusted to eliminate the prospect of sending
unwanted email to such persons. Additionally, each person on your
subscriber list has the option of unsubscribing through a web-based
method provided on the WWS web site.
Customers of WWS who try to remove the
unsubscribe link will be warned that they are doing so, and if they
persist in having the link removed or deactivated in any way, then
WWS will have the right to terminate their
account.
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(c) |
Purchased Mailing Lists - Mass mailings to purchased email lists are not
allowed. WWS
only allows opt-in mailing
lists. Purchased or inherited lists are by definition not opt-in.
Similarly, you cannot use an email list relating to particular subject
matter, and then use it for an unrelated topic.
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Spam laws vary from state to state, and from country to
country. This WWS Anti-Spam Policy has been
developed to conform to the highest commercially reasonable standards. As a
result, and without limiting the general prohibitions against all spam
activities, the following are expressly prohibited:
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(a) |
Use of false headers, or other false information, to identify the point
of origin or the transmission path of the email, or to hide the true
origin of the email sender,
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(b) |
Unauthorized use of a third party’s internet domain name without the
permission of such third party, to make it appear that the third party
was the point of origin of the email,
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(c) |
Use of any false or misleading information in the
subject line of the email, and
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(d) |
Assisting any person in using the products or services of WWS
for any of these previously mentioned activities.
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5. |
Questions to Ask Yourself |
To help in establishing whether you are participating in
activities constituting spam, ask yourself the following questions:
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(a) |
Are you sending email to non-specific addresses, such
as info@domain.com or sales@domain.com?
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(b) |
Have you deliberately falsified your transmission path
information or originating address?
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(c) |
Are you sending email to mailing lists or distribution lists, which then
send indirectly to various other email addresses?
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(d) |
Have you imported for use a purchased list of any type?
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(e) |
Are you continuing to mail to anyone who has asked to
be deleted from your mailing list?
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(f) |
Does your email not provide a fully functioning link to
unsubscribe?
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(g) |
Does you email subject line contain false or misleading
information?
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(h) |
Have you used a third party’s email address or domain
name without the party’s consent?
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If you answer yes to any of these questions, you are likely
involved in spam activities, and should contact WWS
customer support service at
www.webixhelpdesk.com
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6. |
Measures to Enforce the Anti-Spam Policy |
Any WWS customer found to be
using WWS products or services for spamming
purposes may, at WWS discretion, be immediately cut
off from use of all WWS products and services
and/or fined US$ 1,000 per occurrence, with no refund of fees that have been
paid.
WWS
warns all of its customers when signing up that if they participate in spamming
activities they will be subject to the loss of WWS
services, fines and possible legal action.
WWS
has the right to actively review its customers’ subscriber
lists and email for suspiciously large broadcasts. If WWS
finds any customers to be spamming, it will issue a warning,
and if the activities are serious enough, WWS will
take action immediately. If WWS has any reason to
believe that the customer, despite warning being given, threatens to or is
continuing to send spam, then WWS may take action
immediately, including disabling the customer’s account and/or reporting the
customer and the incident to the proper authorities.
WWS
does not attempt to censor any content, nor to curtail the business of its
customers. However, spam activities do not fall within uses authorized by
WWS, and will not be tolerated.
If you believe that you have received spam from or through
WWS's facilities, please send a complaint from your
email account along with the unsolicited email, with completed header, to abuse@webixforum.com. Please
provide any other information that you believe may help us in our
investigation. WWS does not investigate or take any
action based on “anonymous” spam complaints.
WWS
supports the efforts of various organizations working to
responsibly eliminate spam activities. However, if an individual has opted-in
to receive email from a customer of WWS, and then
falsely or maliciously files a spam complaint against WWS
or its customers, WWS will cooperate fully with the
appropriate agencies to ban the complainant from use of anti-spam software and
the Internet community.